FAQ

1. When will my order ship?

Orders are processed within 1–3 business days.

2. How long does delivery take?

• Domestic: 3–7 business days
• International: 7–15 business days
  Delivery times may vary by location.

3. Do you accept returns?

Yes. You may request a return within 14 days of receiving your item. Items must be unused and in original packaging.

4. What if my item is damaged or defective?

Please contact us if your item arrives damaged or defective. We will arrange a replacement or refund.

5. How much is shipping?

Shipping costs are calculated at checkout.

6. Can I cancel or change my order?

Orders can be modified or canceled before shipment. Once shipped, changes are no longer possible.

7. What payment methods do you accept?

We accept major payment methods such as credit cards and PayPal.

8. Why choose nomotei?

We create refined, niche, and functional home essentials that elevate everyday living.

9. Will there be color differences?

Slight color differences may occur due to screen settings, but we strive to present products as accurately as possible.

10. How can I contact you?

Email: Info@nomostore.com